25 Point Plan
Call us on 1300 667 692. We can usually be at your property within 1-2 hours any hour of the day or night.
Use electronics or other household appliances while standing on wet carpets or floors, especially on concrete;
Use your household vacuum as this may cause electrical shock;
Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water;
Place wet items on unaffected carpet.
Tell Us About Your Situation
We are available 24/7 Australia-wide to respond to your emergency.
I would just like to pass on some feedback on both Levi & Eric who attended my damaged home in Werribee.
They both were outstanding and efficient with a great work ethic. I had taken time off work to assist as they dismantled my kitchen and brought all of the associated crockery, glassware, etc. outside for me to store away.
Levi constantly provided information, answered all of my questions and nothing was too much trouble for him. Eric was an outstanding worker from go-to-whoa and has a wonderful attitude as well. This combination is often hard to find.
They both ensured that a difficult time for us was just that little bit easier to handle. I manage a number of Delivery teams in my job, and people are often quick to complain, but slow to praise when a job is done well, so I thought I’d pass on some feedback for you.
Thanks again for all of your help.
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It is not often I feel compelled to write an email to a company but on this occasion, it is well deserved. From the moment Josh came to inspect our water damage and Aaron overseeing the job at our property and then knocking out walls, floors, ceiling insulation, and more, their work has been exemplary.
Your team's professionalism, high standard of work, getting in and getting the job done, (no mucking about) I am truly grateful for. I must add also calling the reception, the girls there know exactly who you are, and what your job entails, fantastic. So wish all the team at FRA A HUGE THANK YOU!!.
Laura A. - Catering company in Launceston