About Us

With over 100 years of combined experience in the restoration industry, FRA has the knowledge and expertise to get you back to a pre-loss condition quickly and efficiently. Utilizing our state-of-the-art diagnostic technology, techniques, and Best Practices, FRA can manage small residential jobs up to large commercial losses. Our IICRC approved trainer on staff ensures that all of our technicians have completed courses and certification in water damage restoration, fire restoration, mould remediation, and clandestine drug lab recovery.

Mission Statement

FRA strives, to be the premier restoration company in Australia, by delivering excellent outcomes and service, using innovation and technology to constantly challenge the status quo.

Our Values

  • Integrity: With respect and consideration, “we do, what we say, we will do”
  • Loyalty: We won’t let you down, in your time of need
  • Compassion: We care and with empathy, we’ll serve
  • Communication: We embrace giving and receiving open and honest feedback
  • Growth & Learning: Through challenging ourselves and expanding our knowledge, we continue to grow
  • Diversity: Our differences make us stronger
  • Accountability: We take ownership and responsibility for our actions
  • Excellence: The pursuit of delivering excellence, every time
  • Innovation: Making a difference, through innovation and challenging the status quo
  • Ethics: We conduct our business in a socially responsible and ethical manner

Tell Us About Your Situation

We are available 24/7 Australia-wide to respond to your emergency.

Hi there,

I would just like to pass on some feedback on both Levi & Eric who attended my damaged home in Werribee.

They both were outstanding and efficient with a great work ethic. I had taken time off work to assist as they dismantled my kitchen and brought all of the associated crockery, glassware, etc. outside for me to store away.

Levi constantly provided information, answered all of my questions and nothing was too much trouble for him. Eric was an outstanding worker from go-to-whoa and has a wonderful attitude as well. This combination is often hard to find.

They both ensured that a difficult time for us was just that little bit easier to handle. I manage a number of Delivery teams in my job, and people are often quick to complain, but slow to praise when a job is done well, so I thought I’d pass on some feedback for you.

Thanks again for all of your help.

Paul

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Testimonial

It is not often I feel compelled to write an email to a company but on this occasion, it is well deserved. From the moment Josh came to inspect our water damage and Aaron overseeing the job at our property and then knocking out walls, floors, ceiling insulation, and more, their work has been exemplary.
Your team's professionalism, high standard of work, getting in and getting the job done, (no mucking about) I am truly grateful for. I must add also calling the reception, the girls there know exactly who you are, and what your job entails, fantastic. So wish all the team at FRA A HUGE THANK YOU!!.
Laura A. - Catering company in Launceston

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