Meet The Team

//Meet The Team
Meet The Team 2020-11-25T04:55:58+11:00
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Joe Bonfa | Managing Director

Prior to Joe’s entry into Restoration, he owned and operated a new business, Melbourne Central Cleaning for 15 years. It was a highly successful venture which would provide the springboard to enable the setup of his new company Flood Restoration Australia. Joe quickly found that growing and nurturing a business in Restoration would be one of the most satisfying challenges of his life.

Joe had a thirst for knowledge to learn all about the Restoration industry. He attended Hydrolab in Indianapolis US, learnt about inject-a-dry systems from one of the leading exponents, Ernie Stoner and completed advanced courses as a Commercial Drying Specialist, Applied Structural Drying and Applied Microbial Remediation. RIA conferences in the US further supplemented his broad knowledge in Restoration. Today the business has continued to expand and service a wider customer base.

Joe loves AFL, Soccer and Cricket as well as his vintage cars. This busy social life is balanced with the time he spends his wife Sara and sons Josh and Matthew.

Joe sees a bright future for the industry. The real value of what he does is satisfying FRA customers and restoring their possessions after a loss or disaster. As a people person, this is where FRA thrives as a company and he is proud to lead.


Neville White | Director HVAC Services

Neville has worked in hospitality, managed a bakery, part owned a fast food franchise and was an owner operator of a carpet cleaning business for 3 years. Wanting a different set of challenges, Neville became a technician with Munters for 10 years before accepting a role as Project Manager with one of the largest Restorers in Australia, before joining a growing company with a great culture called FRA.

By good fortune an opportunity came to acquire equity within FRA as a Director, with his good friend and colleague Craig Muller and he has not looked back since.
Neville originally emigrated from the UK in 1980 and married to a beautiful lady who is a teacher. They live in the bayside suburbs of Melbourne.

He has 2 adult children, Sarah who ironically, lives in London and Matt, a carpenter who has just married his childhood sweetheart.

Meet The Team

Zeke D’Souza | State Manager – Victoria

Starting his career for a large Insurance Builder, Zeke found a hands-on profession presented the perfect opportunity to apply his knowledge within the building industry. He worked closely with the trades to allocate make-safes and thrived in a team environment.

Zeke’s next move was to the newly established company FRA as a Claims Manager. With only six staff located in Melbourne, it was all hands-on deck. The long hours were rewarded with several different roles including IT services, Technician, onto Project Management and recently the new role of State Manager – Victoria.

Outside of FRA, Zeke loves spending time with his wife Steph, son Xander and looks forward to the weekend where he can indulge his love of soccer, having a hit of badminton and the social life with friends.

“Being at FRA is so rewarding” says Zeke and continues, “Anything is possible here. What I love most is that we can help people on their worst day of their lives. That makes me feel I am really achieving something”


Rob Butler | State Manager – NSW

After working at the Ford Motor Company for several years in Southampton, England a change of career beckoned and the role of U.K Operations Manager at BCN (Southampton) saw the opportunity to forge a career in the Damage Management industry, where Rob gained accreditation in IICRC for Fire and Smoke Damage Restoration, Odour Control, Applied Structural Drying, Water Damage Restoration, and Applied Microbial Remediation.

Rob began to apply his expertise in the Restoration of rooms within the historic Houses of Parliament and as a Project lead in fire/flood damage at Bristol Cathedral. Rob’s work in this area saw him become a Fellow at BDMA (British Damage Management Association).

Rob and his wife Sue moved to Australia in 2011 where Beau and Holly were born, and he continued his career in Restoration. One of the largest projects Rob worked on was at the Wivenhoe Hydro Power Station in Qld. Managing the project in tough working conditions, they were still able to come under budget on a project that was valued at over $2.8 million. His vast experience in the industry working with several large Restorers has been an ideal preparation for the new role at FRA.

Away from the working environment, Rob loves his early model Classic American car, travelling around the country with his family, cricket and soccer. As a people person, he genuinely cares about customers, Rob always looks to provide solutions to every problem. His aim is to develop and assist FRA become the most highly regarded Restorer in NSW.

Meet The Team

Clint Merrifield | State Manager – Queensland

Clint started his career as a Plumber, a job that he was dedicated to for eight years until he experienced a flood into his own home and met by chance our own State Manager in Victoria, Craig Muller who felt Clint with his experience in the plumbing trade would be a great fit for FRA.

It wasn’t long before Clint began to thrive at FRA in his initial position as a Technician and then moving to our Mould division. The challenge to learn as much about the industry soon saw Clint progress to the role of Project Manager where he developed knowledge and experience in Water, Fire and Mould claims. As part of his ongoing career development and recognizing his dedication and business acumen, he was appointed as our new State Manager of Queensland.

Outside of work, Clint enjoys camping, 4WD and riding dirt bikes. His wife and young son also keep Clint busy as he continues to assist all of our valued customers in Queensland.


The Technicians provide the expertise and experience you need on the job

Admin team

The friendly team at Admin, Claims and Finance make sure your claim is handled quickly and efficiently