Demand Planner 


We are looking for a Resource Manager/ Appointment Setter to join our NSW/QLD team and support our team by contacting clients via telephone and email to ensure our technicians are attending sites in timely and efficient manner. Immediate start available.


Field basic questions and concerns about the products and services required

Schedule consultations between the prospective client and a technician

Keep a detailed log of calls, including those which were not answered

Attempt to contact clients who you have been unable to contact

Requirements and skills

Proven work experience as an Appointment Setter or similar role

Top-notch verbal, written and interpersonal skills

Outstanding listening skills and attention to detail

Excellent phone etiquette

A professional and courteous disposition

Persuasive and results-oriented

We at FRA are the Disaster Recovery Experts, providing comprehensive restoration services in the event of storm, flood & fire damage to insurers & direct clients. We have the capability to tackle & successfully restore major loss events, both commercially & residentially.

Our services extend to mould remediation, sewage mitigation / clean-ups, meth & drug lab remediation & de-contamination, crime & trauma clean-up.

Salary: Above award remuneration package. To apply for this role, please send your resume & covering letter details via email to, only shortlisted applicants will be contacted.

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