Welcome to FRA
FRA is a nationwide leader in restoration services, specialising in water and flood damage, fire and smoke damage, mould remediation, carpet cleaning, odour control, trauma & crime scene cleanup, and the recovery of clandestine methamphetamine labs.
We are IICRC accredited and actively involved in industry associations such as RIA and CM3 showcasing our commitment to the insurance and loss adjuster community.
With over 100 years of combined expertise, we handle projects of all sizes.
We’re ready to help – call us on 1300 667 692 today.
Services
WATER DAMAGE
Water damages can occur from many events like storms and flooding, burst pipes, bathtub overflow, faulty washing machine hoses, and more. It is urgent to get it mitigated right away to prevent mould growth
FIRE RESTORATION
Timing is critical in fire damage restoration projects. At FRA, we want to limit the secondary damages that can occur whether commercial, industrial, or residential properties.
MOULD REMEDIATION
Mould is naturally occurring in the outdoors environment. BUT, it does not belong inside your structure.
TRAUMA & CRIME SCENE CLEAN UP
Disinfection, decontamination, and sanitisation of biohazard contaminants and removal of affected structure and contents. Discreet service.
METH & CLANDESTINE DRUG LAB RECOVERY
Discovering an illicit drug lab on your property can be devastating. FRA has the technologies and expertise to restore your property.
PRESSURE WASHING
Our mission is to provide expert solutions in industrial pressure cleaning that effectively remove grime, safeguard your facilities, and ensure a pristine environment
Our Commitment
Central to our unwavering commitment is the practice of transparent and consistent communication with our clients, impeccably aligned with the rigorous guidelines set by our insurers. We firmly stand behind our work, bolstering it with warranties meticulously crafted to instill the highest levels of customer confidence. We employ systematic, technology-driven responses, leveraging cutting-edge tools and advanced systems to deliver service of unparalleled quality.
Above all, we hold customer service as our supreme priority. Our clients can place complete trust in our steadfast commitment to maintaining open lines of communication, regardless of the circumstances. We steadfastly adhere to the exacting standards established by the IICRC, ensuring a level of excellence in all aspects of our operations.
Specialty Services
METHAMPHETAMINE TESTING
We provide thorough testing solutions, safeguarding your spaces and loved ones from potential harm, complementing our holistic approach to a healthier living environment.
MECHANICAL RECOVERY
The cleaning and restoration of mechanical machinery as required to return the machinery back to its pre-loss condition. This can include the decontamination of circuit boards or bearings to avoid corrosion and further the life and investment of the machinery.
DESICCANT DEHUMIDIFICATION
A regenerative process by which moisture is absorbed from the air/environment with the aid of a drying agent. This method enables us to economically achieve high moisture extraction rates.
TECHNOLOGY RESTORATION
Technology recovery strategies for computer hardware, electronics, TVs, media, and more.
CRYOGENIC CLEANING
Surfaces can be quickly and effectively restored with our cryogenic cleaning method as it lifts and eradicates contaminations without the use of an acidic or caustic chemicals. Cryogenic cleaning doesn’t produce any by-products, making it an environmentally sound option.
CONTENTS RESTORATION
Contents cleaning and restoration services for soft goods, furniture, books, photo albums, bedding, draperies, and more.
Exceptional Customer Service
At FRA, we are exceptionally proud of our distinction as one of Australia’s premier providers of customer service. Our customers are the cornerstone of our business, and their contentment is our foremost concern.
Having consistently garnered remarkable customer approval ratings, averaging over 95% for the past five consecutive years, we are deeply honored to have achieved a level of excellence that the Australian Achiever Awards deems as exceptional customer service.
We extend our heartfelt gratitude to all of our customers who have graciously contributed invaluable feedback; your unwavering support has been an indispensable asset on this remarkable journey.
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