About Us

FRA is a nationwide leader in restoration services, specialising in water and flood damage, fire and smoke damage, mould remediation, carpet cleaning, odour control, trauma & crime scene cleanup, and the recovery of clandestine methamphetamine labs.

With over 100 years of collective know-how in restoration, we’re armed with IICRC accreditation, ready to deploy the latest tech and techniques to bring commercial and residential properties back to life. No job is too big or small for us.

Headquartered in Braeside, Victoria, FRA employs over 150 staff across Australia in New South Wales, ACT, Victoria, Queensland, and Tasmania.

We operate round the clock, 24/7, 365 days a year nationwide to provide emergency services.



• Assess and report on damage caused from events, determining the relationship between the event and the resulting damage within our areas of qualification

• Provide professional mitigation services to prevent further unnecessary damage

• Restore property and contents effectively and efficiently to minimise the cost of repair and replacement

• Perform all work above industry standards and guidelines to provide guarantee and warranty to our clients.


• Transparent and consistent communication to our clients within direction of our insurers

• FRA warrant our work to ensure customer confidence in the services we provide

• Systematic response using the latest innovative technologies and systems

• Customer service is paramount, and our clients can be assured they will always be communicated with at any time and during any event

• FRA comply with the guidelines governed by the Institute of Inspection Cleaning and Restoration Certification (IICRC).


• Emergency Flood Response

• Water Damage Restoration

• Flood Response and Recovery

• Fire Restoration

• Mould Remediation

• Clandestine Drug Lab Recovery

• Insurance Claim Management

• Desiccant Drying

• Electronics & Media Restoration

• Large Loss Response

• Odour Eradication

• Contents Restoration

• Electronic & Mechanical Recovery Services

• Dry Ice Blasting

• Furniture Restoration

• Trauma & Crime Scene Clean Up

• Thermal Imaging & Reporting

• HVAC Hygiene Services


• Commercial Entities

• Industrial Facilities

• Real Estate Industry

• Government Facilities and Local Councils

• Retail Industry

• Healthcare Facilities

• Power & Energy